The contribution from our Manager Operations Mr. Mastan Babu had always kept things under control with 360-degree impact achieved by influencing people all around – superiors, subordinates and peers – to change. He plays a senior role which involves overseeing the provision of services. He made sure that the company is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
He has a broad role and specific responsibilities, but generally it includes monitoring and analyzing the current system of provision to check its effectiveness and works out different strategies for improving if necessary.
By Managing his day-to-day activities, analyzing statistics, reading and writing reports. He plays a vital role in our company.
Mr. Mastan Babu also does a lot of liaising with other team members, including interacting with managers of different areas of organization, presenting findings to higher management as well as training and supervising new employees and tracking and measuring staff performance.
Other Duties & Responsibilities include:
- Controlling Change & Planning.
- Managing quality assurance programmes.
- Researching new technologies and alternative methods of efficiency.
- Setting and reviewing budgets and managing costs.
He works full-time doing standard office hours, at times overtime in evenings and at weekends if necessary, especially during big projects or periods of change. Because the role is pivotal to success and growth of businesses / services. There’s lot of responsibility and that means intense pressure to perform well every day. His work is critical to the success of an organization, so it can be stressful.
He monitors and tracks the budget expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, and Communication Processes, Motivating others.